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Privacy Policy

NeoTraffic (the "Company") establishes and discloses this Privacy Policy in accordance with Article 30 of the Personal Information Protection Act of Korea, in order to protect the personal information of data subjects and to handle related complaints promptly and smoothly.

Article 1 (Purpose of Processing Personal Information)

The Company processes personal information for the following purposes. Personal information is not used for any purpose other than those listed below, and if the purpose changes, the Company will take necessary measures, such as obtaining separate consent, in accordance with Article 18 of the Personal Information Protection Act.

  1. Handling customer inquiries and consultations: Verifying the identity of the inquirer, reviewing the inquiry, contacting and notifying the inquirer for fact-finding, and communicating the outcome

Article 2 (Personal Information Collected)

The Company collects and processes the following personal information to receive inquiries and consultations from non-member customers.

  • Items collected: Company name, contact name, phone number, email address, inquiry details
  • Collection method: Inquiry forms submitted on this website

Article 3 (Processing and Retention Period)

① The Company processes and retains personal information within the retention and use period prescribed by law or the period consented to by the data subject at the time of collection.

② Inquiry information is retained for 3 years for inquiry resolution and follow-up management, and is then destroyed. (Records of consumer complaints or dispute resolution are retained for 3 years in accordance with the Act on the Consumer Protection in Electronic Commerce.)

Article 4 (Destruction Procedure and Method)

① The Company destroys personal information without delay when it is no longer needed, such as when the retention period expires or the purpose of processing has been achieved.

② Information in electronic file form is deleted using technical methods that make the records unrecoverable.

Article 5 (Rights and Obligations of Data Subjects)

① Data subjects may at any time exercise their rights to request access to, correction, deletion, or suspension of processing of their personal information.

② These rights may be exercised by contacting the Company by email, phone, or other means, and the Company will act on such requests without delay.

Article 6 (Measures to Ensure Security)

To ensure the security of personal information, the Company takes measures such as restricting access to personal information and implementing technical safeguards against hacking.

Article 7 (Privacy Officer)

The Company has designated the following Privacy Officer to oversee the processing of personal information and to handle complaints and remedies for damages related to personal information processing.

Privacy Officer

Phone
050-6616-6420
Email
info@neotraffic.co.kr

Article 8 (Changes to This Privacy Policy)

This Privacy Policy is effective as of October 14, 2026.